Claims are unfortunate, but they don’t have to be complicated.
In a few short steps, we’ll help you start the claim process on your client’s behalf. You have two options to start a claim.
Option 1: Visit our Report a Claim page.
This will take you to the page where you’ll start the claim process. Completing it online allows us to provide the claims adjuster with the info they need to start the process. It’s also super easy!
- The policy number of the insured
- Your relationship to the claim
- Confirmation that the policy we have on file is correct
- Contact information in case someone needs to reach you
- A quick summary of what happened, when, and where
Option 2: Contact the Insurer
Another option is to get in touch directly with the insurer. You’ll need to know who the insurer is, but you can find that info easily by looking at the first few letters of a policy.
If the policy begins with VFMK, that’s Markel Insurance Company.
Call: 800-362-7535 (Call 24 hours a day, 7 days/week)
If the policy begins with IBL, that’s National Specialty Insurance Company.
Claims administrator is Sedgwick Claims Management Service
Call: 855-840-2840 (Call 24 hours a day, 7 days/week)
If the policy begins with EIG, that’s Employers Insurance Group.
If the policy begins with CBB, CSB, or CCB, that’s Benchmark Insurance Company or Spinnaker Insurance Company.
Claims administrator is Coterie Insurance Agency
Call: 855-680-2440 (Call 24 hours a day, 7 days/week)
Get support if you need it.
Remember that the Thimble team is always here for you! Get in touch: email@example.com.