In today's digital world, your data privacy is more important than ever. As a Thimble user, you are entitled to request the deletion of your personal data from our database.
Requesting Data Deletion:
To initiate the process of data deletion, you need to submit a ticket to our support team. This can be done by following a simple process:
- Access the Data Deletion Request Form: Click here! (Page will open in new tab)
- Complete the Form: Fill in the necessary details to help us identify and process your request efficiently. You can select "General Question" and provide a subject of "Delete my Thimble data."
- Submit Your Request: Once you have filled out the form, submit it to send your request directly to our support team.
What Happens Next? After receiving your request, our team will:
- Verify Your Identity: To protect your data, we'll confirm that the request is coming from the rightful owner of the data.
- Process Your Request: We will carefully process your request and ensure that your data is deleted from our systems in compliance with legal requirements.
Here’s the data we can delete:
- Payment information
- Information not directly related to the insurance contract
Here’s the data we keep for regulatory purposes:
- Existence of coverage
- Terms of coverage
- Parties covered by the insurance contract
Need More Help? If you have any questions or need further assistance, feel free to reach out to our support team by emailing firstname.lastname@example.org. We're here to ensure your data privacy rights are fully respected and upheld.
If you’re using our mobile apps on the iOS App Store or Google Play Store (Android), we’re required to provide the below information to you:
App Developer Name: Thimble Insurance Services
App Name: Thimble