General Liability insurance policies arranged through Thimble are underwritten by Markel Insurance Company and National Specialty Insurance Company.
For claims contacts, please see below.
If your policy begins with IBL, please email 9370Thimble@sedgwick.com or call 1-(855)-840-2840.
You should include the following information with your new claim notice:
Your policy number
Insured and claimant names with contact details
Date of loss location and description of loss
Current location of insured items, if known
All pertinent documentation necessary to properly evaluate the claim, such as police reports, photos, etc.
While your claim is being processed, it’s important to take a few precautionary measures:
Don’t admit responsibility for the accident or injury in question.
Don’t discuss the event or share documents pertinent to the claim with anyone other than your insurance agent or authorized representative, Markel associates, or law enforcement officials.
Markel and Sedgwick strive to provide prompt and equitable service in response to each and every submitted claim, and you can expect timely and transparent communication while your claim is processed. If you have any issues during the claims process you may contact Thimble at firstname.lastname@example.org.