Thimble (hereinafter referred to as “we”, “us” or “our”) operates an insurance distribution platform through our website and/or our mobile application computer program (“Platform”). “Thimble” refers to Verifly Insurance Services, Inc. d/b/a Thimble Insurance Services and companies related to it by common ownership or control.
These terms and conditions (“Terms”) apply to your use of the Platform as well as any of our offline services and tools that might be made available by us from time to time, including call centers, offline enrollment tools, surveys, and other applications (“Offline Services”), in the United States1. The Platform and Offline Services are collectively referred to in this policy as the “Services.” The Services are owned and operated by Thimble.
It is important that you are fully aware of our respective legal rights and obligations. For that reason, we have created these Terms as the legally binding basis upon which you may use the Services. Please read these Terms carefully in their entirety.
If you accept or agree to these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these terms, and in such event “you” and “your” will refer and apply to that company or other legal entity.
The term “Personal Information” (as used herein) refers to information (which may include sensitive information) relating to a living individual who is or can be identified either from that information or from the information in conjunction with other information.
Terms of Service
Please note that we reserve the right, at our sole discretion, to modify these Terms or the Services at any time and without prior notice to you. You can visit this page at any time to review the current form of our Terms.
If you do not agree with any of these Terms (including as may be amended from time to time), please do not access or use the Services. By accessing or using the Services you will be deemed to have irrevocably agreed to these Terms. You acknowledge and agree that, by accessing or using the Services, or by downloading any content from the Platform, you have read and you are bound by these Terms.
If any provision of these Terms is adjudged, by written decision of a court or other applicable governmental authority to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the agreement between us reflected in these Terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between you and Thimble relating to the matters contained here.
The Services are directed at a general adult audience. We will assume (and by using the Services you warrant that) that you have legal capacity to enter into the agreement set out in these Terms (i.e., that you are of sufficient age and mental capacity and are otherwise entitled to be legally bound in contract). We do not knowingly collect or post information in respect of persons under the age of 18.
Insurance Product Terms
Each insurance product described in our Services is subject to the terms and conditions it contains, including exclusions, limitations, reductions in benefits and terms under which it may be continued in force or discontinued. Some products or services may not be available in all states or territories.
You Must Provide Accurate Information
It is a condition of use of the Services that all the details you provide are correct, current and complete. If we believe that the details you provide (including but not limited to Personal Information) are inaccurate, fraudulent, not current, incomplete, or otherwise a violation of these Terms, we have the right to refuse you access to the Services and to terminate or suspend your account, as applicable.
In order to access certain of the Services, you may be required to register to create an account (“Thimble Account”) and become a member. You may register to join via our website or mobile application. You can also register to join by logging into your account with certain third-party social networking sites (“SNS”) including, but not limited to, Facebook (each such account, a “Third-Party Account”), via our Platform, as described below. As part of the functionality of the Services, you may link your Thimble Account with Third-Party Accounts, by either: (i) providing your Third-Party Account login information to Thimble through the Platform; or (ii) allowing Thimble to access your Third-Party Account, as permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent that you are entitled to disclose your Third-Party Account login information to Thimble and/or grant Thimble access to your Third-Party Account (including, but not limited to, for use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account and without obligating Thimble to pay any fees or making Thimble subject to any usage limitations imposed by such third-party service providers. By granting Thimble access to any Third-Party Accounts, you understand that Thimble will access, make available and store (if applicable) any content that you have provided to and stored in your Third-Party Account (“SNS Content”) so that it is available on and through the Platform via your Thimble Account. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts will be available on and through your Thimble Account on the Services. Please note that, if a Third-Party Account or associated service becomes unavailable or Thimble’s access to such Third-Party Account is terminated by the third-party service provider, then SNS Content will no longer be available on and through the Services. You have the ability to disable the connection between your Thimble Account and your Third-Party Accounts, at any time, on the Platform. Thimble makes no effort to review any SNS Content for any purpose, including but not limited to for accuracy, legality or non-infringement and Thimble is not responsible for any SNS Content.
Your Thimble Account will be created based on the Personal Information you provide to us or we obtain via an SNS as described above. You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete. Thimble reserves the right to suspend or terminate your Thimble Account and your access to the Services if you create more than one Thimble Account. Further, by providing your Personal Information, including any cellular or other phone numbers, directly to Thimble or via an SNS, you agree to be contacted by Thimble via calls to your cell phone, by text message or telephone calls, including the use of artificial or pre-recorded message calls, and calls made via automatic telephone dialing systems, or via e-mail. Text message & data rates may apply.
You are responsible for safeguarding the password to access your Thimble Account. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your Thimble Account, whether or not you have authorized such activities or actions. You will immediately notify Thimble of any unauthorized use of your Thimble Account to which you are, or should reasonably have been, aware. Thimble will not be responsible if you do not properly secure your password or if you choose to share your password with anyone else.
You authorize Thimble, directly or through third parties, to make any inquiries we consider necessary to help verify or check your identity or prevent fraud. This may include asking you to provide a form of government identification (e.g., driver’s license or passport), your date of birth and other information that is necessary to confirm ownership of your email address or payment method that you have added to your Thimble Account, such as a credit card, debit card or PayPal account (“Payment Method”).
You must provide Thimble with accurate information in relation to your Payment Method so that the purchase of insurance is paid for by you. Additionally, you authorize Thimble to store your Payment Method and charge your Payment Method as outlined in these Terms.
When you select and provide information to us pursuant to a Payment Method, you confirm that you are permitted to use that Payment Method and you authorize us and our designated payment processor to charge the full amount of the insurance to the Payment Method you designate for the purchase.
If you cancel your purchase prior to that purchase being confirmed by Thimble, then Thimble will cancel any preauthorization in respect of your Payment Method and/or refund a nominal amount charged to your Payment Method in connection with that purchase.
We will take steps to rectify any payment processing errors of which we become aware. These steps may include crediting or debiting (as appropriate) the same Payment Method used for the original payment by you, so that you end up paying the correct amount.
We may from time to time permit eligible members to participate in referral programs in accordance with these Terms and other terms, including payment amounts and the duration of the program, that are specified on the Platform when you register to participate. If you participate in a Thimble referral program, we will pay you a specified amount of money for each Signup. A “Signup” means that someone potentially interested in purchasing insurance products from Thimble, whose contact information you lawfully provided to us for purposes of the referral program (a “Referred Person”), who is eligible to purchase an insurance policy from Thimble in a jurisdiction where Thimble does business and is at least 18 years of age, and who has not previously registered on the Thimble Platform, both registers and creates a Thimble Account on the Thimble Platform by accurately providing all required information and receives a quote for purchase of an insurance policy from Thimble, within 60 days of your proving the contact information for such Referred Person in connection with the referral program.
For the avoidance of doubt, payment of referral fees hereunder is not contingent upon a Referred Person actually purchasing an insurance policy from Thimble. You may only receive referral fees for one Signup for each Referred Person. You will not be paid referral fees for any Referred Persons who make a Signup and are located in states that prohibit compensation under such circumstances as a matter of law. Any registration by a Referred Person who has already signed up on the Thimble Platform will not count as a Signup for purposes of compensation hereunder. You acknowledge and agree that Thimble may change the referral fees, terminate the referral program and/or disqualify you from participation in the referral program at any time. You agree to promptly return to Thimble all fees paid to you for fraudulent or erroneous registrations. You are responsible for all taxes, charges, and assessments on the fees. In the event that a Signup is voided or cancelled or otherwise determined to be invalid, fraudulent or incomplete, You agrees to promptly return to Thimble the Fees paid for such Signup (regardless of whether such determination of fraud or error is instituted by Thimble, the insurance you, or by any other person or entity). You shall be responsible for all taxes, charges, and assessments on the Fees. You shall not charge Thimble for any fees or costs that are not contained or contemplated in this Agreement.
If you participate in a Thimble referral program, you represent and warrant that your provision of such contact information for each Referred Person for such purpose does not violate any applicable laws, regulations, privacy policies or contractual obligations. In addition, you acknowledge and agree that, for purposes of the referral program, you are not an insurance agent, and therefore shall have no authority to, and shall not, do any of the following: bind any insurer(s) or Thimble, commit to or issue binders, policies or other written evidence of insurance on behalf of Thimble; hold yourself out as being the agent or employee of Thimble, the insurer or their affiliates, or having authority to bind any policy or contract of insurance procured through Thimble; alter or waive the terms or rates of any policy or contract of insurance procured through Thimble; recommend a particular coverage, policy or insurance to any actual or prospective Referred Persons; discuss or compare specific terms and conditions of insurance with any actual or prospective Referred Persons; collect any premiums or any other amounts due under the policies; waive a forfeiture; cancel policies flat or waive any premium payment due from the insured; extend the time for payment of premiums or other monies due insurer(s) or extend credit to the insured; submit an application which back-dates coverage; amend the form or language of any policy or application form; institute, prosecute, or maintain any legal proceedings in connection with any matter pertaining to the business of Thimble, the insurer(s) or any policies; make any representation, pledge the credit of, or make or accept or endorse any notes, or create any obligation on behalf of Thimble or the insurer(s).
Disclaimer of Warranties
YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. THE SERVICES AND ALL THE MATERIALS, INFORMATION, SOFTWARE, FACILITIES AND OTHER CONTENT IN THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, THIMBLE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. THIMBLE DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SERVICES WILL BE AVAILABLE, UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE PLATFORM OR THE SERVERS THAT MAKE THE PLATFORM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIMBLE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIAL, INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER CONTENT ON OR LINKED TO THE PLATFORM IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. THIMBLE MAKES NO WARRANTIES THAT YOUR USE OF THE MATERIALS, INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER CONTENT OF THE SERVICES OR ANY WEBSITE WILL NOT INFRINGE THE RIGHTS OF OTHERS AND THIMBLE ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH MATERIALS, INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER CONTENT OF THE SERVICES OR ANY OTHER WEBSITE. IF APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF SOME OR ALL OF THE ABOVE IMPLIED WARRANTIES TO APPLY TO YOU, THE ABOVE EXCLUSIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.
Limitation of Liability
THIMBLE DISCLAIMS ALL LIABILITY, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND DOES NOT ACCEPT ANY LIABILITY FOR ANY LOSS OR DAMAGE (DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR OTHERWISE) RESULTING FROM ANY USE OF, OR INABILITY TO USE, THE SERVICES OR ANY OTHER WEBSITE, OR THE MATERIAL, INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER CONTENT OF THE SERVICES OR ANY OTHER WEBSITE, REGARDLESS OF THE BASIS UPON WHICH LIABILITY IS CLAIMED AND EVEN IF THIMBLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. WITHOUT LIMITATION, YOU (AND NOT THIMBLE) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION IN THE EVENT OF ANY SUCH LOSS OR DAMAGE ARISING THEREIN. IF APPLICABLE LAW DOES NOT ALLOW ALL OR ANY PART OF THE ABOVE LIMITATIONS OF LIABILITY TO APPLY TO YOU, THE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW, AND THIMBLE’S AGGREGATE LIABILITY TO YOU HEREUNDER FOR ANY REASON SHALL NOT EXCEED THE GREATER OF US $50 OR THE AMOUNT PAID BY YOU HEREUNDER FOR ANY THIMBLE INSURANCE PRODUCTS IN THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.
Exclusion of Damages
THIMBLE WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES RELATING TO LOST PROFITS, LOST DATA OR LOSS OF GOODWILL) OR ANY DAMAGES WHATSOEVER THAT RESULT FROM YOUR USE OF OR INABILITY TO USE THE SERVICES. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND EVEN IF THIMBLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THIS WAIVER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE, OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF ANY RECORD. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT THIMBLE SHALL NOT BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, THIMBLE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF (1) YOUR FAILURE TO COMPLY WITH THE ACCOUNT REGISTRATION CLAUSE OR (2) CONTENT POSTED BY YOU OR ANY THIRD PARTY.
Binding Arbitration of All Disputes; No Class Relief
(a) To the fullest extent permissible by law (but excluding residents of the State of Vermont), with the exception of disputes pertaining to Thimble’s intellectual property rights and certain statutory claims that, pursuant to law, are not arbitrable, any dispute of any kind between you and Thimble arising under these Terms shall be resolved through binding arbitration conducted in accordance with and governed by the Commercial Arbitration Rules then in effect of the American Arbitration Association, with such body also conducting any arbitration. Any arbitration shall be on an individual basis with no class relief. The arbitrator shall be a retired judge or justice of any New York state or federal court with substantial experience in the insurance industry and shall follow New York substantive law in adjudicating the dispute. The arbitration shall be conducted in New York, New York at a location selected by the arbitrator.
Each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. YOU ACKNOWLEDGE AND AGREE THAT YOU AND THIMBLE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION LAWSUIT.
For any claim in which you seek US$10,000.00 or less, you shall have the choice as to whether the hearing is conducted in person, by telephone, or instead the arbitrator may decide the dispute without a hearing. For those claims that the arbitrator determines are not frivolous, Thimble shall pay the costs and fees of arbitration.
The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitrator’s award damages must be consistent with the terms of the “Limitation of Liability” section above as to the types and the amounts of damages for which a party may be held liable. The arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant’s individual claim. If you prevail in arbitration you will be entitled to an award of attorneys’ fees and expenses only to the extent provided under applicable law.
AGREEMENT TO THESE TERMS CONSTITUTES AN AGREEMENT TO PURSUE YOUR CLAIM ON AN INDIVIDUAL BASIS AND A WAIVER OF THE ABILITY TO PURSUE YOUR CLAIM IN A CLASS ACTION.
Trademarks and Copyrights
Thimble respects the intellectual property rights of others and asks users of the Services to do the same.
The Services, software and materials incorporated by Thimble for the Services are protected by copyrights, patents, trade secrets, license agreements or other proprietary rights. THIMBLE™ as well as all accompanying logos and graphics are trademarks of Thimble. Some of the characters, logos, or other images incorporated by Thimble for the Services are also protected as registered or unregistered trademarks, trade names, and/or service marks owned by Thimble or others.
Modification or use of any such content for any purpose not permitted by these Terms may be a violation of the copyrights and/or trademarks protected by law and these Terms and is prohibited.
Your right to make use of the Services and any related content is subject to your compliance with these Terms.
You may access and display content displayed on this Platform for your personal, lawful use in connection with seeking insurance. Use of the Services by a competitor company or other non-consumer third party is prohibited.
Our insurance distribution platform may only be accessed directly and through our Services and the content of our Services may not otherwise be copied, modified, reproduced, republished, uploaded, framed, posted, transmitted, distributed, displayed, licensed or used in any way unless specifically authorized by Thimble. You may not create any kind of hyperlink from any third party site to ours unless you first obtain our express written permission. You are not authorized to use any portion of this Services or any other Thimble intellectual property, in the meta-tags of any website or in any other materials. Any authorization to copy any content of the Services granted by Thimble in any part of the Services for any reason is restricted to making a single copy for the use expressly permitted by Thimble, and is subject to your keeping intact all copyright and other proprietary notices. Using any content of the Services on any other website or networked computer environment is prohibited. Also, decompiling, reverse engineering, disassembling, or otherwise reducing the code used in any software of the Services into a readable form in order to examine the construction of such software and/or to copy or create other products based (in whole or in part) on such software, is prohibited.
THE MATERIALS, INFORMATION AND OPINIONS INCLUDED AND/OR EXPRESSED IN OR ON BULLETIN BOARDS, COMMENT SECTIONS, COMMUNITY PAGES OR OTHER FORUMS ON THE PLATFORM (“FORUMS”) ARE NOT NECESSARILY THOSE OF THIMBLE OR CONTENT PROVIDERS. THIMBLE DOES NOT UNDERTAKE TO MONITOR OR REVIEW FORUMS, AND THE CONTENT OF FORUMS IS NOT THE RESPONSIBILITY OF THIMBLE. THIMBLE MAY REMOVE OR MODIFY ANY CONTENT WITHOUT NOTICE OR LIABILITY AT ANY TIME IN THIMBLE’S SOLE DISCRETION. ANY USE OF THE FORUMS WILL BE AT YOUR OWN RISK AND WILL BE SUBJECT TO THE DISCLAIMERS AND LIMITATIONS ON LIABILITY SET OUT ABOVE.
Thimble is interested in hearing from you regarding your questions or comments about our Services, however Thimble does not accept or consider unsolicited submissions of any kind (e.g., ideas, treatments, concepts, or any other materials) in any format, by any means of transmission (including email). Therefore, please do not send any unsolicited submissions to Thimble.
Claims of Infringement
If you believe that any content appearing on the Platform infringes your copyright rights, we want to hear from you. Please forward the following in writing to the address given below:
- Your name, address, telephone number, and email address;
- A description of the copyrighted work that you claim has been infringed;
- The exact URL or a description of each place where alleged infringing material is located;
- A statement by you that you have a good faith belief that the disputed use has not been authorized by you, your agent, or the law;
- Your electronic or physical signature or the electronic or physical signature of the person authorized to act on your behalf; and
- A statement by you made under penalty of perjury that the information in your notice is accurate, that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Thimble seeks to preserve any and all exemptions from liability that may be available under the copyright law, but does not necessarily stipulate that it is a service provider as defined in USC section 512(c) or elsewhere.
Product Specifications; Pricing; Typographical Errors
We do our best to describe every product or service offered through the Services as accurately as possible. However, we do not warrant that product specifications, pricing, or other content of the Services is complete, accurate, reliable, current, or error-free. In the event of any errors relating to the pricing or specifications, Thimble shall have the right to refuse or cancel any orders in its sole discretion. If we charged your credit card or other account prior to cancellation, we will issue a credit to your account in the amount of the charge.
You agree to defend, indemnify and hold harmless Thimble, its affiliates and subsidiaries, and its officers, directors, employees, principals, agents, distributors, representatives, proprietors, partners, shareholders, principals, predecessors, successors and assigns from and against any and all claims, demands, liabilities, costs or expenses, including reasonable attorney’s fees, resulting from your breach of these Terms.
Without limitation, you agree not to send, create, or reply to so called “mailbombs” (i.e., emailing copies of a single message to many users, or sending large or multiple files or messages to a single user with malicious intent) or engage in “spamming” (i.e., unsolicited emailing for business or other purposes) or undertake any other activity which may adversely affect the operation or enjoyment of the Services by any other person. You are prohibited from using any services or facilities provided in connection with the Services to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools, malware, or network probing tools) is strictly prohibited. If you become involved in any violation of system security, Thimble reserves the right to release your details to system administrators at other sites, law enforcement and/or governmental authorities in order to assist them in resolving security incidents.
Thimble reserves the right to investigate suspected violations of these Terms. Thimble may seek to gather information from any user who is suspected of violating these Terms and from any other user. If Thimble believes, in its sole discretion, that a violation of these Terms has occurred, it may terminate accounts or your access to the Platform, or take other corrective action it deems appropriate. Thimble will fully cooperate with any law enforcement authorities or court order requesting or directing Thimble to disclose the identity of anyone believed to violate these Terms. BY ACCEPTING THESE TERMS YOU WAIVE AND HOLD HARMLESS THIMBLE FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY THIMBLE DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY THIMBLE OR LAW ENFORCEMENT AUTHORITIES.
In order to use the Platform, you must obtain access to the Internet and possibly pay any service fee associated with that access. You will need to provide all equipment necessary to connect to the Platform (including a computer, modem, mobile device, tablet, and/or other access devices).
Reservation of Rights
Thimble reserves the right to modify or discontinue, temporarily or permanently, all or any part of the Services and/or any software, facilities, and services on the Platform, with or without notice and/or to establish general guidelines and limitations on their use.
Your Compliance with Applicable Laws and Regulations
You are responsible for complying with local, state and federal law, regulations and guidance, if and to the extent such laws, regulations and guidance are applicable in relation to the Services and any activities relating to the insurance that you may purchase via the Platform and the Services. Without limiting the foregoing, you specifically agree to comply with all applicable laws concerning the transmission of technical data exported from the United States or the country you reside.
Third Party Sites and Services
Our Platform may link you to other sites on the Internet. These other sites are not under the control of Thimble, and you acknowledge that (whether or not such sites are affiliated in any way with Thimble) Thimble is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites. The inclusion of such a link does not imply endorsement of any site by Thimble or any association with its operators.
Choice of Law
With the exception of the “Binding Arbitration of All Disputes; No Class Action” clause (above), these Terms shall be governed by, construed and enforced in accordance with the laws of the State of New York, as they are applied to agreements entered into and to be performed entirely within the State of New York. Except where prohibited by law, any claim or dispute that does not fall under the “Binding Arbitration of All Disputes; No Class Action” clause, i.e., disputes pertaining to Thimble’s intellectual property rights and certain statutory claims that, pursuant to law, are not arbitrable, shall be subject to the sole and exclusive jurisdiction of the New York State courts in New York County, New York, or the federal courts for the Southern District of New York, and no other courts, and you hereby consent to the personal jurisdiction of those courts and waive any and all jurisdictional and venue defenses otherwise available.
These Terms constitute the entire and exclusive understanding and agreement between you and Thimble regarding the Platform and any purchase of insurance via the Platform and the Services, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Thimble and you regarding the Platform. For the avoidance of doubt, any insurance purchased via the Platform and the Services shall be subject to the terms and conditions of the insurance policy and any other documentation with respect to such insurance.
You may not assign or transfer these Terms, by operation of law or otherwise, without Thimble’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. Thimble may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.
Any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given by Thimble (i) via email (in each case to the address that you provide) or (ii) by posting to the Platform. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.
Notice for California Users
Under California Civil Code Section 1789.3, California users of the Services are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at 916.445.1254 or 800.952.5210.
Notice for Vermont Users
In Vermont, the Terms apply to your use of the Platform as well as any of our offline services and tools that might be made available by us from time to time, including call centers, offline enrollment tools, surveys, and other applications (“Offline Services”), but not to the terms and conditions of the insurance policy issued as a result.
Notice for Illinois Users
In Illinois, the Terms apply to your use of the Platform as well as any of our offline services and tools that might be made available by us from time to time, including call centers, offline enrollment tools, surveys, and other applications (“Offline Services”), but not to the terms and conditions of the insurance policy issued a result. Any disputes regarding insurance coverage issued to an Illinois insured are governed by the State of Illinois and any disputes that arise due to an Illinois policy are under the jurisdiction of Illinois courts or federal courts for the State of Illinois.
The insurance products provided on the Platform and via the Services are underwritten by the insurance companies listed here.
Insurance Product Disclosure
Verifly Insurance Services, Inc. dba Thimble Insurance Services (“Thimble”) is licensed as an insurance producer in the states where it offers insurance products on this website/app for sale. However, the insurance products on this website/app may not currently be available in all states including in the states where the insurance products have not been approved for use by the applicable insurance regulators. Thimble makes no representation that the insurance products on this website/app are appropriate or available for use in any particular jurisdiction. If you access this website/app from a jurisdiction where the insurance products generally or any insurance product specifically are not being offered for sale, you hereby acknowledge and agree that you are viewing this website/app for general informational purposes only. All insurance products are subject to the terms and conditions of the insurance policies and all other documentation for such insurance products. Please be advised that Thimble cannot add, delete, or modify coverage via email.
How to Contact Us
The Services are controlled and operated by Thimble located at:
Verifly Insurance Services, Inc. d/b/a Thimble Insurance Services
174 West 4th Street, Suite 204,
New York, NY 10014.
Please forward any comments or complaints about the Services to firstname.lastname@example.org.