Drone Web & Mobile App How-To
Answers to common functionality questions.
- DRONE - I believe I have spotted an error or omission in Verifly’s data - what should I do?
- DRONE - How do I pull a report of all my drone policies for my records?
- DRONE - Is Verifly a navigation or regulatory tool? Can I rely on Verifly’s data for flight planning?
- DRONE - I was quoted a price and limit, then waited a few minutes and when I picked up my phone again the price and / or limit were different - is this possible?
- DRONE - I am trying to purchase a policy in a place I have successfully flown before but I am being told coverage is unavailable - what’s going on?
- DRONE - I believe my drone policy document may be incorrect - what should I do?
- DRONE - I was about to purchase a policy, at the confirmation screen, and then went away from my phone for a few minutes. When I returned and tried to purchase I was given an error message. Why?
- DRONE - I am from outside the United States. May I use Verifly? Does Verifly accept international cards?
- DRONE - I am a first-time user and was about to finish registering and purchase a policy when the system gave me an error and said I was unable to purchase. Has my account been created?
- DRONE - I received a message that my quote expired. What does this mean?
- DRONE - How do I know my policy is about to expire?
- DRONE - I need an option which is not available on the Verifly app - what do I do?
- DRONE - How do I purchase a second drone policy before the first expires?
- DRONE - Can I receive a paper copy of my drone policy?
- DRONE - What if I need to move my takeoff point after my policy has been purchased?
- DRONE - How do I use Verifly with Film LA?
- DRONE - Can I withdraw a drone prebooking?
- DRONE - Can I be logged into multiple devices with a single Verifly account at the same time?
- DRONE - I own a drone business and want to use Verifly for all my employee and contract jobs. How do I do this?
- DRONE - I want to prebook a drone policy for a future date / time. Is this supported?
- DRONE - I have permission to fly in a restricted area. How may I purchase insurance?
- DRONE - How do I present Proof of Insurance to a regulator or client?
- DRONE - Can I see a sample drone liability policy before I purchase?