You can contact the Thimble customer support team for non-claims issues. Submit your tech and policy questions here and a member of our support team will get back to you promptly.
For claims contacts, please see below:
If you need to report a claim for Commercial General Liability:
If your policy begins with VFMK, please email email@example.com or call 1-(800)-362-7535. All of these claims are handled by Markel Service Incorporated. More information on reporting Commercial General Liability claims can be found here.
If your policy begins with IBL, please email 9370Thimble@sedgwick.com or call 1-(855)-840-2840. All of these claims are handled by Sedgwick Claims Management Services. More information on reporting Commercial General Liability claims can be found here.
If you need to report a claim for Commercial Property or a Business Owners Policy:
If your policy begins with CBB, please email firstname.lastname@example.org or call 1-855-680-2440. All of these claims are handled by Coterie Insurance.
If you need to report a claim for Aviation Liability (Drone):
Email email@example.com. All claims are processed by the policy underwriter, Global Aerospace, Inc. See also What information do I need to report a claim? Please note the policies we arrange cover your liability for injury to other people and property damage within the policy territory during the time you specify, but not damage to your drone.